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Re: ems pengiriman lama sekali
Posted: 26 Aug 2014, 21:18
by emulldoang
sahid wrote:yagus wrote:Yg gak ada lipo dah 2 bulan masih gak jelas

kabur mas...saya punya lipo, 3 bln g menentu alias ngepos di malay, kemudian jalan ke tj priok itu paket, setelah ada pergerakan dari tj priok tgl 18 agt, sd hari ini statusnya [ EME ] Airport Handling...MPC Jakarta.., gak ada jalan ke PKU..

HK janji 30 hari setelah open investigation , bila barang tidak nyampe barang kembali,
Re: ems pengiriman lama sekali
Posted: 27 Aug 2014, 09:50
by itwilly
emulldoang wrote:habis komplin sama HK hasilnya seperti ini
.....
mulyadi11.00.15
ok see you next month. i hope everything will be ok
11.04.25
do you know indonesian hobbys unwilling to order from HK if this problem not solved
11.04.37
please consider
Carla Mae11.05.59
Yes we understand that. Dont worry we have deactivated already the Malaysia Post that causes delay in shipment. Everything will be ok now.
berarti kiriman dari HK kalau beli sekarang dah normal ya ?...................

Re: ems pengiriman lama sekali
Posted: 27 Aug 2014, 16:20
by andreas13
akhirnya masa penantian saya akhiri disini
setelah beberapa chat minta proses untuk proses refund dan penyelidikan hari ini saya chat lagi dan ( saya ambil pembicaraan intinya ):
[16:51:29] Jed: No Andreas, your investigation, has been passed for 30 days already and we want to offer you a refund.
[16:52:40] andreas: ok please refund to my credit bonus point
[16:53:39] andreas: all 3 of my parcel
[16:54:22] Jed: Thank you for the confirmation. Please wait, I do you refund.
[17:02:57] Jed: Thank you for patiently waiting. I already refund your orders 200925xxxx $42.70 , 200933xxxx $168.95 and 200934xxxx $57.34 via bonus points, which may you use for the next order from us.
[17:04:31] andreas: ok thanks Jed , I will use it, to my next order , thanks for the cooperation , and I will notify to hobbyking if some day my parcel come to my addresse
[17:04:35] Jed: You're welcome. Please be advised that comeback to us after 30 days again for further updates.
[17:05:34] andreas: ok. thanks ... SELESAI
Re: ems pengiriman lama sekali
Posted: 27 Aug 2014, 20:16
by yagus
Punyaku dah nyampe meski memakan waktu tiga bulan dan ada lipo yg penyok dikit

....kmrin sempet h2c (harap2 cemas).
Sempet juga ngasih CS HK nama2 binatang aka misuhi :d
Skr Masih 1 paket yg lagi otw ke tjungpriuk..sabar mode ON
Re: ems pengiriman lama sekali
Posted: 28 Aug 2014, 12:27
by yoyonh
yagus wrote:Punyaku dah nyampe meski memakan waktu tiga bulan dan ada lipo yg penyok dikit

....kmrin sempet h2c (harap2 cemas).
Sempet juga ngasih CS HK nama2 binatang aka misuhi :d
Skr Masih 1 paket yg lagi otw ke tjungpriuk..sabar mode ON
3 bulan ya om baru nyampe.
Saya sudah 3 bulan lewat 1 minggu,
1 bulan lebih statusnya masih berangkat dari KLIA.
Kalau sebulan lagi gak nyampe mau ngikutin langkah om Andreas saja deh
Re: ems pengiriman lama sekali
Posted: 28 Aug 2014, 16:56
by yagus
yoyonh wrote:3 bulan ya om baru nyampe.
Saya sudah 3 bulan lewat 1 minggu,
1 bulan lebih statusnya masih berangkat dari KLIA.
Kalau sebulan lagi gak nyampe mau ngikutin langkah om Andreas saja deh
sabar om, biasanya klo dah status ke TJ Priuk harusnya sebulan dah nyampe pos indo
Re: ems pengiriman lama sekali
Posted: 30 Aug 2014, 22:35
by emulldoang
setelah 3 bulan lebih akhirnya bergerak juga.
THE STATUS OF THE SHIPMENT
BARCODE :
FROM : MALAYSIA
TO : INDONESIA
OFFICE DATE TIME STATUS
MALAYSIA MY 2014-05-23 11:14 Posting/Collection
MALAYSIA MY 2014-07-13 09:43 Departure from outward OE
Serang 42100 2014-08-30 08:23 Arrival at delivery/Transit Office
Re: ems pengiriman lama sekali
Posted: 23 Sep 2014, 11:31
by iwan21
Kemarin test order pake airmail lagi
Hari ini udah shipping ( tentunya setelah colek Customer support, yg jadi wajib , karena utk indonesia mereka lakukan manual check utk pembayaran..hiks. pengalaman sebelumnya tanpa colek CS itu order didiemin doang gak diproses2, kacau)
kode pengriman udah dapet , RQnnnnnnnnSG
belakangnya udah SG lagi, gak MY
mudah2an di SG nya gak nyangkut lama kayak MY
Re: ems pengiriman lama sekali
Posted: 23 Sep 2014, 12:38
by itwilly
Re: ems pengiriman lama sekali
Posted: 24 Sep 2014, 07:26
by ichoen
Order terakhir pake register mail, lewat Singapura RQxxxxxxxxSG, tanggal 10 order n tanggal 11 dah dapet nomor resinya, tanggal 15 dah bisa di track, tanggal 18-september dah berangkat dari singapore and dah nongol di web ems indonesia.
Destination Country - Indonesia:Tracking Consuming:4087 Millisecond
2014-09-18 15:48, SINGAPORE SG, Departure from outward OE
Origin Country - Singapore:Tracking Consuming:45022 Millisecond
2014-09-18 15:48, Despatched to overseas (Country code: ID)
2014-09-15 14:14, Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)