Blue screen
Posted: 09 Feb 2008, 15:52
Dear All
saya install phoenix versi 1.04i di laptop saya, ketika dijalankan langsung muncul blue screen dan re-boot.
pada blue screen dicantumkan error pada file igxpdv32.dll
Bagaimana ya cara mengatasinya.
Berikut spek laptop saya:
------------------
System Information
------------------
System Manufacturer: Hewlett-Packard
System Model: Presario V3700 Notebook PC
BIOS: Ver 1.00PARTTBL8
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz (2 CPUs)
Memory: 2038MB RAM
Page File: 300MB used, 3630MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30CD103C&REV_0C
Display Memory: 384.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4906 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2007 11:32:12, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 12/19/2007 11:32:12, 5854688 bytes
Device Identifier: {D7B78E66-6942-11CF-A660-C710ADC2CB35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x30CD103C
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
Tks.
saya install phoenix versi 1.04i di laptop saya, ketika dijalankan langsung muncul blue screen dan re-boot.
pada blue screen dicantumkan error pada file igxpdv32.dll
Bagaimana ya cara mengatasinya.
Berikut spek laptop saya:
------------------
System Information
------------------
System Manufacturer: Hewlett-Packard
System Model: Presario V3700 Notebook PC
BIOS: Ver 1.00PARTTBL8
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz (2 CPUs)
Memory: 2038MB RAM
Page File: 300MB used, 3630MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30CD103C&REV_0C
Display Memory: 384.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4906 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2007 11:32:12, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 12/19/2007 11:32:12, 5854688 bytes
Device Identifier: {D7B78E66-6942-11CF-A660-C710ADC2CB35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x30CD103C
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
Tks.